This article originally appeared as a Council Post on Forbes here.
Kurt Vonnegut once said, “I am a human being, not a human doing.”
Leaders have already realized the importance of developing soft skills in their next-in-line leaders to increase the business’s bottom line. According to a McKinsey survey, large-scale reskilling is a concern and priority for 82% of C-suite executives worldwide. Organizations in advanced economies are expected to reskill tens of millions of mid-career, middle-age workers within the next 5-10 years with a shift to focus on more social and emotional skills along with advanced cognitive skills.
However, more than once, I have heard senior leaders lament that they have not seen a return on their investment in developing employees. So what’s wrong?
