Leading a team through a time of crisis is never easy. It’s even more difficult when one has to deal with the emotional responses of those impacted by the event and in themselves. However, the right approach by a leader, with a touch of empathy, can ease teams through the darkest of days.
Listen to this episode of Agile Leaders Conversations where I speak with Mr Earn Meng Chan, a veteran HR leader with over 20 years of experience across industries. Hear his sharing on how an empathetic touch as reminded by the paradox Tasks vs People unite teams in times of crisis.